Privacy Policy for CAPTAIN’S COVE HOMEOWNERS’ ASSOCIATION, INC.

Effective Date: December 4, 2025

Welcome to the CAPTAIN’S COVE HOMEOWNERS’ ASSOCIATION, INC.  website (“Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our Site or otherwise interact with us via the Site. By using our Site, you consent to the practices described in this Policy.

1. Information We Collect

We may collect two broad categories of information from or about you:

• Personally Identifiable Information (PII)

If you choose to provide it — for example, when you register, contact us, submit forms, or otherwise interact with the Site — we may collect information such as:

  • Your name

  • Email address

  • Mailing address (if provided)

  • Phone number

  • Other contact or identifying information you choose to submit

We do not require you to provide PII to browse the public portions of our Site.

• Non‑Personal / Technical & Usage Information

When you visit our Site, we (or our service providers) may automatically collect certain technical or usage data, including but not limited to:

  • IP address or proxy server address

  • Browser type and operating system

  • Referring / exit pages and URLs visited on our Site

  • Date and time of access; duration of visit

  • Pages viewed and other interactions on the Site

We may collect this information for purposes such as Site administration, security, performance monitoring, and aggregate analytics. These data do not identify you individually. This approach follows common website‑privacy best practices.

• Cookies and Tracking Technologies

Our Site may use cookies or similar tracking technologies (e.g., web beacons, pixel tags) to improve functionality, remember preferences, analyze usage, and support Site security and performance. This is common practice for many websites.
You may choose to disable or refuse cookies via your browser settings — but some features of the Site may not function properly if you do so.

2. How We Use Collected Information

We may use the information we collect for various legitimate purposes, including:

  • Responding to inquiries, messages, maintenance requests, or other communications submitted via the Site

  • Administering and managing membership, resident registration, or HOA–member services/forms if applicable

  • Maintaining, operating, and improving the Site (security, performance, troubleshooting)

  • Sending community‑related notices, announcements, or updates (only if you provided contact information and opted in)

  • Preventing or addressing abuse or misuse of the Site

We do not use your personal information to build marketing profiles, sell or rent your information, or otherwise use it for commercial marketing — unless explicitly and separately agreed.

3. Disclosure of Information to Third Parties

We are committed to protecting your privacy. We will not sell, trade, rent, or otherwise disclose your personally identifiable information to outside parties — except in the following limited circumstances:

  • To trusted service providers or contractors who help us operate the Site (e.g., hosting, technical maintenance, secure form handling), and only to the extent necessary to provide the service.

  • To comply with legal requirements (e.g., lawful subpoenas, court orders, or other legal processes).

  • To protect rights, property, or safety of Captain’s Cove HOA, our users, or others, when necessary (e.g., investigating security issues or abuse).

Any non‑personal/aggregate data (e.g., number of visitors, usage statistics) may be shared or used internally for Site improvement or analysis.

4. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to help protect your PII from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure — we cannot guarantee absolute security.

We will retain PII only for as long as reasonably necessary to fulfill the purposes described in this Policy, or longer if required by law or to protect our legal interests.

5. Your Choices & Rights

  • If you have submitted PII and wish to review, correct, or delete it, please contact us at the address below.

  • You may disable or refuse cookies via your browser, though this may affect Site functionality.

  • If you do not agree with this Policy, please refrain from using the Site or submitting personal information.

6. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have received PII from a child under 13 without parental consent, we will delete that information.

7. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will post the revised Policy on the Site, along with the updated “Effective Date.” Your continued use of the Site following any changes constitutes your acceptance of the revised Policy.

8. Contact Information

If you have questions about this Privacy Policy, your data, or our privacy practices, please contact the Captain’s Cove HOA Board via the “Contact Us” form on our website or at the email address posted on the Site (e.g., the HOA‑board contact email).